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Explain the methods of verbal communication
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Verbal communication may take the following forms:
1. Face to face conversation—This refers to face-to-face dialogues of two persons. The main purpose of such communication is to communicate orders, instructions, requests, information, observation etc.
2. Interviews—Interviews are held generally for discussion or conference. It is two-way communication. Both the parties make statement about their respective positions and ask questions. This type of communication may for the purpose of recruitment or promotion of staff members or for discussing business or personal problems.
3. Joint Consultation—Joint consultation is a process where two parties having some difference on a particular issue and sit together to thrash them out. Generally, joint consultation is held between representatives of employer and employees on matters concerning them and lake decisions jointly.
4. Public policy—This method of communication may be used to announce a policy decision to workers or to give lectures as a part of employee education programme or to make a speech to those seeking information such as press conference. The person should take care of the following guidelines: (i) person concerned should be fully prepared and all facts, figures and information should be collected; and (ii) should one also keep in mind the audience for whom it is meant.
