Posts: 3,310
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Joined: Sep 2010
What are the basic themes in Human Relations?
Posts: 3,310
Threads: 505
Joined: Sep 2010
The basic themes in human relation are related to communication, motivation responsibility and empathy.
Communication is the way in which information and understanding are transmitted—it unifies group behaviour, and it provides the basis for group co-operation. If management cannot communicate effectively with employees, they cannot motivate or lead them. On the other hand, if workers cannot communicate well with the management, they cannot perform their jobs properly, nor can they receive adequate recognition for their work. Lack of effective and good communication in organisation fails to satisfy people at work.
Motivation implies total response of individuals to various motivating forces. People in organisations relate to each other in the ways they do because they are driven by psychological, social and economic forces that have the power to motivate them to behave in particular ways. It is through proper motivation that productivity can be increased and conflicts avoided.
Responsibility presumes that management has the capacity to get work done through combined cooperative efforts of others-through communication, planning, co-coordinating and controlling the organisation’s affairs.
Empathy is the ability to put oneself in someone else's place and to feel sympathy for that person's motives and point of view. Lack of empathy is the primary cause of conflict in organisations, and a barrier to communication.
